Privacy Policy

Effective Date: [28/07/2026].

Moonrider Private Limited ("Moonrider","Company", "we", "our", or"us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, contact us, or use our products and services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

• Full Name
• Email Address
• Mobile Number
• Company/Organization Name
• Address and Location
• Enquiry or Feedback Details
• Dealer, Distributor or Vendor Information
• Career-related information,including resumes/CVs

We may also automatically collect certain technical information such as your IPaddress, browser type, operating system, device information, website usage statistics and browsing behaviour through cookies and similar technologies.

2. PURPOSE OF COLLECTION

The information collected may be used for the following purposes:  

• Responding to enquiries and customer support requests.
• Processing dealership, distributorship, vendor or business partnership enquiries.
• Managing warranty, service, and after-sales support.
• Processing recruitment and career applications.
• Improving our products, services and website functionality.
• Sending important updates, product announcements and promotional communications (where permitted by applicable law).
• Complying with legal, regulatory and contractual obligations.
• Preventing fraud, misuse, and ensuring the security of our website and systems.

3. COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to enhance user experience, analyse website traffic, remember user preferences and improve website performance.

You may disable cookies through your browser settings; however, certain features ofthe website may not function properly.

4. SHARING OF INFORMATION

Moonrider does not sell, rent, or trade your personal information to third parties.

We may share your information only where necessary with:

• Our subsidiaries and affiliated companies
• Authorised dealers and service centres.
• Vendors, consultants and service providers engaged by Moonrider.
• Government authorities, regulators or law enforcement agencies where required by applicable law or legal process.

Any such disclosure shall be limited to the extent necessary for the intended purpose.

5. DATA SECURITY

Moonrider implements reasonable administrative, technical and organisational security measures to safeguard your personal information against unauthorised access,disclosure, alteration, loss or misuse.

While we strive to protect your information,no method of electronic transmission or storage is completely secure.Accordingly, we cannot guarantee absolute security.

6. DATA RETENTION

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable law,contractual obligations or legitimate business requirements. Thereafter, the information may be securely deleted, anonymised, or archived.

7. THIRD-PARTY LINKS

Our website may contain links to third-party websites operated by dealers, business partners, service providers or other external parties. Moonrider does not control and is not responsible for the privacy practices, content, or policies of such websites. Users are encouraged to review the privacy policies of those websites before sharing any personal information.

8. YOUR RIGHTS

Subject to applicable law, you may request to:

• Accessor update your personal information.
• Correct inaccurate or incomplete information.
• Withdraw your consent where processing is based on consent.
• Request deletion of your personal information, subject to applicable legal and contractual obligations.

For any such requests, please contact us using the details provided below.

9. CHANGE TO THIS PRIVACY POLICY

Moonrider reserves the right to modify or update this Privacy Policy at any time. Any changes shall become effective upon publication on this website. We encourage users to review this page periodically to stay informed of any updates.

10. MISCELLANEOUS

• This Privacy Policy shall be governed by and construed inaccordance with the laws of India.
• If any provision of this Privacy Policy is held to be invalid or unenforceable, the remaining provisions shall continue to remain valid and enforceable.
• This Privacy Policy applies only to Moonrider's official website and digital platforms and does not apply to third-party websites or services.
• Nothing contained in this Privacy Policy shall limit or affect Moonrider's rights or obligations under applicable law.

11. CONTACT US

Ifyou have any questions, concerns or requests regarding this Privacy Policy orthe processing of your personal information, please contact us:

Moonrider Private Limited

Email:  hello@moonrider.ai

Website: https://www.moonrider.ai/

12. YOUR CONSENT

By accessing or using this website, you acknowledge that you have read,understood, and agreed to this Privacy Policy. Continued use of the website following any updates to this Privacy Policy shall constitute your acceptance of such changes.